Responsible Gambling
At Mr James Casino, we are committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be an enjoyable form of entertainment, and we take our responsibility to promote responsible gambling practices seriously.
Our Commitment
Mr James Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-039372-R-319367-014) and adheres to all responsible gambling requirements set forth by UK legislation. We are dedicated to preventing gambling-related harm and supporting our customers in maintaining control over their gambling activities.
Gambling Awareness
Gambling can be addictive and may lead to serious personal and financial problems. It's important to remember that:
- Gambling should never be seen as a way to make money or solve financial problems
- Only gamble with money you can afford to lose
- Set limits on time and money spent gambling
- Never chase losses
- Take regular breaks from gambling
- Don't gamble when upset, depressed, or under the influence of alcohol or drugs
Tools and Controls
We provide various tools to help you maintain control over your gambling:
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much money you can deposit into your account. These limits can be decreased immediately but increases require a 24-hour cooling-off period.
Loss Limits
Set limits on how much you can lose over a specific period. Once reached, you won't be able to continue gambling until the limit resets.
Session Time Limits
Control how long you spend gambling by setting session time limits. You'll receive notifications when your time is nearly up.
Reality Checks
Receive pop-up reminders showing how long you've been playing and how much you've spent during your session.
Self-Exclusion
If you feel you need a break from gambling, you can self-exclude from your account for periods ranging from 24 hours to permanently. During this time, you won't be able to access your account or receive marketing materials.
Underage Gambling Prevention
We have a zero-tolerance policy towards underage gambling. All customers must be 18 years or older to create an account and gamble on our site. We use advanced age verification systems and regularly monitor accounts for suspicious activity.
Getting Help
If you're concerned about your gambling or that of someone you know, help is available:
UK Support Organizations
GamCare
Free confidential advice and support
Phone: 0808 8020 133
Website: www.gamcare.org.uk
Live chat available 24/7
Gamblers Anonymous
Fellowship of men and women who share their experience
Phone: 020 7384 3040
Website: www.gamblersanonymous.org.uk
BeGambleAware
Information and advice about gambling
Website: www.begambleaware.org
GamStop
Free service to help you self-exclude from all UK licensed gambling sites
Website: www.gamstop.co.uk
Contact Our Support Team
If you need assistance with responsible gambling tools or have concerns about your gambling, our customer support team is available to help:
Email: [email protected]
Live Chat: Available 24/7 on our website
Phone: +44 20 3808 9234 (Monday to Sunday, 9:00 AM - 11:00 PM GMT)
Regular Reviews
We regularly review our responsible gambling policies and procedures to ensure they remain effective and up-to-date with current best practices and regulatory requirements. This page was last updated on March 15, 2026.
Remember: When the fun stops, stop.
