Privacy Policy for Mr James Casino

Effective Date: 1 March 2026

Welcome to Mr James Casino. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in the United Kingdom. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Data Controller

Mr James Casino is the data controller responsible for your personal data. You can contact us at:

Email: [email protected]
Postal Address: Mr James Casino, 123 Gaming Street, London, UK, SW1A 1AA
Phone: +44 20 7946 0123

2. Information We Collect

We collect and process the following types of personal data:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, telephone number.
Account Data: username, password, account preferences.
Financial Data: payment card details, bank account information, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We collect personal data from you when you:

Register an account with us.
Make deposits, withdrawals, or other transactions.
Use our website or mobile applications.
Communicate with our customer support team.
Participate in promotions, surveys, or competitions.

4. How We Use Your Information

We use your personal data for the following purposes:

To provide and manage your account and access to our services.
To process your payments and withdrawals securely.
To comply with legal and regulatory obligations, including anti-money laundering and responsible gambling requirements.
To improve our website, products, and services.
To communicate with you, including sending important updates, marketing communications (where you have consented), and customer support.
To detect and prevent fraud and other illegal activities.
To personalise your experience and offer tailored promotions.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent, where applicable.
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, such as improving services, marketing, and fraud prevention, provided these interests do not override your rights.

6. Sharing Your Information

We may share your personal data with:

Service providers and partners who support our business operations, such as payment processors, IT service providers, and marketing agencies.
Regulatory authorities and law enforcement agencies as required by law or to protect our rights.
Affiliated companies within the Mr James group.
Third parties involved in dispute resolution or legal proceedings.

All third parties are required to handle your data securely and only for the purposes we specify.

7. International Transfers

Your data may be transferred outside the UK to countries that may not have the same level of data protection. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO).

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure.

9. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, this means your data will be retained for a minimum of 6 years after account closure or last activity, unless a longer retention period is required by law.

10. Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:

Right to access your personal data.
Right to rectification of inaccurate or incomplete data.
Right to erasure (right to be forgotten) in certain circumstances.
Right to restrict processing.
Right to data portability.
Right to object to processing, including marketing communications.
Right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We may ask you to verify your identity before responding to your request.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyse usage, and deliver personalised content and advertising. For detailed information, please see our Cookie Policy.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Phone: +44 20 7946 0123
Postal Address: Mr James Casino, 123 Gaming Street, London, UK, SW1A 1AA

For more information about your data protection rights, you may also contact the UK Information Commissioner’s Office (ICO) at https://ico.org.uk.